City of Galesburg Utility Billing

March 27, 2020 05:08 PM
Ensuring citizens continue to have access to all essential City services during the COVID-19 outbreak is of the utmost importance to the City of Galesburg. City Hall is currently closed to public access through April 7, 2020; however, city staff will continue to provide services via phone and email.
As a reminder, the City will not be assessing utility billing late fees or disconnecting water service due to non-payment during this time period. Unfortunately, due to a printing error, some customers may have received a message on their April 2020 utility bill indicating "This account is closed and this is your final bill."  Please disregard the message, which was printed in error. No action needs to be taken by the customer, as the accounts are NOT scheduled to be closed.
For any questions regarding utility billing or to pay your utility bill over the phone, please contact the City of Galesburg Finance Department at 309/345-3663. Complete contact information, including phone number and email, for all City of Galesburg Departments, is included on the City’s website.


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