COVID-19 Response & Information

May 29, 2020 08:30 AM
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The City of Galesburg continues to closely monitor developments regarding Coronavirus (COVID-19), including information from the Centers for Disease Control (CDC) and the Illinois Department of Public Health. As recommended precautions and mandates from the state have and will likely continue to affect the City of Galesburg’s typical operating procedures, comprehensive information is provided below on changes to City services, events, and policies. As new information is continually arising, this information is subject to change and will be updated as promptly as possible as changes are made. 
 
 
City Facilities
 
Galesburg City Hall will re-open to the public on June 1, 2020. The Galesburg Public Safety building, which had enacted restricted lobby hours, will also resume 24-hour public access.
 
Upon re-opening to the public, City of Galesburg facilities will utilize increased protective measures to safeguard the welfare of citizens and employees, which include additional cleaning and sanitation of all touchpoints, use of social distancing stickers, and requiring all customer service staff and citizens entering City facilities to wear a face-covering. As some citizens may prefer to continue to limit exposure to public spaces, options that were put in place to access services and make payments online and over the phone will continue to be available. Information on options for remote services, as well as programs and services that are not operating as usual due to COVID-19, can be found below. 
 
Staff contact information can be found in the staff directory and below.
 
Administration: 309-345-3628 or administration@ci.galesburg.il.us 
City Clerk’s Office: 309-345-3610 or kbennewi@ci.galesburg.il.us
Community Development: 309-345-3619 or steveg@ci.galesburg.il.us
Elections Office: 309-342-5563 or lwatson@ci.galesburg.il.us  
Finance: 309-345-3663 or customer@ci.galesburg.il.us
Fire Department: 309-345-3756 or FireDept@ci.galesburg.il.us  **If it is an emergency, call 911**
Parks and Recreation:  309-345-3683 or recinfo@ci.galesburg.il.us 
Police Department: 309-343-9151  **If it is an emergency, call 911**
Public Works: 309-345-3623 or publicworks@ci.galesburg.il.us 
 
 
Utility Bill Payment
  • Online  - https://galesburg.merchanttransact.com/
  • Over the phone – please call 309-345-3663 with your credit or debit card and account information 
  • Drop-box – checks and/or money order can be left in the drop-box in front of City Hall, 55 W. Tompkins Street. Money orders can be purchased at local banks, Wal-Mart, Hy-Vee and the Galesburg Post Office. Cash should NOT be left in the drop-box. 
  • Auto-pay – automatic withdrawal from checking or savings account on the due date. If not already signed up for this service, please call 309-345-3663 to discuss this option.
  • Payment of other items, such as City ordinance tickets can also be made utilizing the drop-box or phone methods listed above.
 
For questions concerning or to request starting or discontinuing water, sewer, and refuse services, call 309-345-3663.
 
Water shut-offs due to non-payment will resume in June 2020. 
 
Other city payments, such as registration fees, permit fees, etc. can also be processed over the phone by call the corresponding department. Department contact information can be found online at:
 
 
Parks and Recreation
  
Beginning May 29, some City owned Parks and Recreation Facilities will open in accordance with allowable timelines and capacities, depending on the specific service and environment. Facilities that will open are Connie Nott Canine Area (dog park); basketball courts; tennis courts; park bathrooms and the Allison Campground. 
 
Disc golf, the skate park, and open spaces at City parks continue to be open and available for citizens to utilize. 
 
Bunker Links Golf Course is open to the public, with restrictions. More information is available on the Bunker Links page
 
All other Parks and Recreation facilities, not listed above, remain closed at this time. As additional Parks and Recreation amenities are able to be opened, information will be posted on the City's website and social media. 
 
 
City Services – Transportation 
Currently, Galesburg Transit buses are continuing to operate as normally scheduled. Handivan is in operation for Handivan clients only for the purposes of medical, employment and nutritional. Individuals who are ill or display symptoms of COVID-19 should not utilize public transportation, such as Galesburg Transit or Handivan.
 
 
City Services – Refuse
At this time, the City’s contractor, Waste Management, continues to operate for solid waste and recycling pick-up as normally scheduled. As of May 18th, Waste Management has resumed picking up large/oversized items at the curb with the purchase of an oversized sticker.  
 
All Waste Management sites, including the Galesburg recycling drop-off site located at 1360 S. Henderson Street, are currently closed to public access. The paint recycling drop-off program will begin in June, instead of May. 
 
The oversized brush and limb drop-off site, located at 636 Pickard Road is open, as typically scheduled
 
 
Public Meetings 
City Council meetings continue to be open to the public; however, residents are encouraged to participate by watching meetings remotely on Comcast Channel 7 or online at:
 
Agendas for all City boards and commissions will continue to be posted on the City’s website in accordance with the Open Meetings Act. Meetings have the potential to be canceled and will be noted as such on the City’s website.   
 
 
Purchasing 
Bid openings will be closed to vendors and the public. This closed procedure for bid openings may be continued further into the future, dependent on circumstances, and information updated accordingly. 
 
 
Essential Services – Fire, Police, Water
The City continues to follow state and national guidance and utilize best practices to ensure the essential services that citizens count on the City to provide, such as Police and Fire protection and water services, will continue to be available. 
  • The police department will continue to provide all essential police services.
  • Citizens are encouraged to limit non-essential calls in an effort to keep officers healthy.
  • Not in progress calls that do not involve a threat to safety or property may be handled by the officer over the phone.
 
For more information
You can keep up to date by frequently checking the City’s website for updates, as well as following the City of Galesburg, IL Government and the Knox County Alert Network on Facebook.  Links to additional resources are provided below. 
 
 
 

 

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