Galesburg City Hall Closed to the Public

April 17, 2020 08:29 AM
**Updated 4/02/2020 to extend closure to April 30, 2020**
City of Galesburg facilities, including Galesburg City Hall, will be closed to the public, effective March 19 – April 30, 2020. City employees will continue to be available via phone or email. The lobby of the Galesburg Public Safety Building will remain open for emergency purposes during reduced hours of Monday - Friday 8:00 a.m. - 5:00 p.m., but public access is limited to situations which cannot be addressed via phone or email. 
Due to continuing Coronavirus (COVID-19) developments and recommendations from the State of Illinois and the Center for Disease Control and Prevention, City of Galesburg leadership believes closing City Hall to public access is in the best interest of the health and well-being of the community. City employees will continue to provide services remotely, and this social distancing measure will help ensure City staff, such as Police, Fire, and Water Department personnel, are able to continue to provide essential services to the citizens of Galesburg. 
Citizens who need to pay their utility bill have several options, which include:
  • Online – by credit/debit card or ACH check. To go directly to the payment option, use when paying online or use and click on the green "Utility Bill ePay" option under Quicklinks on the right side of the page.  Please DO NOT use the payment option as this is not a City of Galesburg payment service website. If the is used, you will be charged an unnecessary service fee by this website company and your payment may be delayed to the City. 
  • Over the phone – pay with credit/debit card on the telephone by calling 309-345-3663.
  • Drop-box – checks and/or money order can be left in the drop-box in front of City Hall, 55 W. Tompkins Street. Money orders can be purchased at local banks, Wal-Mart, Hy-Vee and the Galesburg Post Office.
  • Auto-pay – automatic withdrawal from checking or savings account on the due date. If not already signed up for this service, please call 309-345-3663 to discuss this option.
Utility Services
  • Please call 309-345-3663 to request starting or discontinuing water, sewer and refuse services, and the customer service staff will be happy to work with you through this process.
Other Payments (City ordinance tickets, taxes, etc.)
  • These payments can also be made utilizing the drop-box and phone options listed above. 
For all other business, residents can contact the appropriate department via the phone number or emails listed below.
Administration: 309-345-3628 or 
City Clerk’s Office: 309-345-3610 or
Community Development: 309-345-3619 or
Elections Office: 309-342-5563 or  
Finance: 309-345-3663 or
Fire Department: 309-345-3756 or  **If it is an emergency, call 911**
Parks and Recreation:  309-345-3683 or 
Police Department: 309-343-9151  **If it is an emergency, call 911**
Public Works: 309-345-3623 or 
Public meetings, which would typically be held at City Hall will be scheduled around the closure dates to ensure public access. For Galesburg City Council meetings scheduled, public access will be provided during that window of time for the limited purpose of attending the City Council meeting. Administrative Adjudication hearings will be continued, with respondents receiving notice of their new court date. City staff will be in contact with citizens or partners that have a prior appointment scheduled, such as a meeting or property inspection etc., in order to reschedule the visit or move the meeting to a virtual setting.
This closure of facilities also includes all Department of Parks and Recreation facilities:  Hawthorne Gym and Pool, Lakeside Recreation Center, Lake Storey Pavilion, and Bunker Links Golf Course and Pro Shop. 
For more information, please visit the City’s website at


« Back

Join Our Mailing/Alert List
Follow Us: Facebook Twitter RSS
City of Galesburg; 55 W. Tompkins Street; Galesburg, IL 61402-1387|Phone: 309-343-4181|Directions|Contact Us|Intranet
©2021 City of Galesburg.|Web site design and development by|Privacy Policy|Terms & Conditions|Site Map